How to Delete Your PayTM Account

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PayTM is a popular online recharge provider. They are doing awesomely great in their mobile recharge business, but from the last few months, they are trying to become one of the biggest players in the e-commerce space of India.

Delete Your PayTM Account

I like the services that Paytm provide. However, you may don’t wish to continue your journey with Paytm and delete your Paytm account. If you are looking for a solution for deleting your Paytm account, then check below.

I have written about how you can delete a Paytm account. Actually, here you will learn how to disable your Paytm account, as there is no direct way for permanently deleting a Paytm account.

Read more from Brighter Guide:

How to Delete Your Paytm Account Permanently

paytm account

As we’ve already mentioned above, there is no straightforward way of deleting your Paytm account. To do this, you have to request this from the Paytm team so that they can do this for you.

But before you do so, make sure that you have already used up or transferred the funds on your account. You may transfer your funds to a bank account or to another Paytm account.

Note: Closing your Paytm account means that your mobile number will be unlinked and the associated login details will become invalid.

To delete your Paytm account, go to the 24×7 Help section of their website. On the “Help us understand your concern section, click on My Account. The “Issue category” subsection will appear, then select I want to close/delete my account. Choose the reason for closing your account.

After this, you will be given some reminders before you make your final decision on the deletion of your account.

Click on the Message us button that is found after the list of reminders. The Paytm team will immediately contact you to confirm the reasons for deleting your account. Just tell them that you don’t want to have a Paytm account anymore, and I’m sure that they will grant your request immediately.

After verifying the details of your request, you will be sent an SMS via the registered mobile number on your account. This message will contain the link that you will use to close your Paytm account. Follow the link to confirm the request to delete/close your account.

Some Other Info About Deleting Your Paytm Account

Paytm has two platform options for customers, one is their website – paytm.com, and another is the Paytm app. Paytm app is a cross-platform app that is available for both Android and iOS users. Maybe you are using Paytm for some time now, but if you notice then there is no option for deleting your account.

Conclusion

So, if you want to delete your account, you have to contact Paytm’s customer service team through their website. You will have to issue a ticket that contains all the details of why you want to delete/close your Paytm account. Before issuing this request, make sure that you have transferred or used up all your remaining funds.

I think I’m able to help you stay tuned with us for more useful posts. Moreover, comment below if you found this post helpful.

108 thoughts on “How to Delete Your PayTM Account”

  1. I want to delete paytm account. Because registered email mobile number is deactivate so change mob number this email id

    Reply
    • Hi Harishchandra, i can’t delete your paytm account, but you can. Just Follow the steps mentioned in this blog post and i’m sure you will be able to delete your paytm account.

      Reply
    • Naveen, Go to your ‘Profile’ under ‘Your Account’ after you login to paytm. Then Click on ‘Change’ beside your mobile number and change your mobile number.

      Reply
    • Narendra i have written about it on the post, Have you tried contacting the customer care. read the post and follow it step by step.

      Reply
    • In such case you may first add your email id on your paytm account by going to your paytm account settings and then email paytm support for deleting your account.

      Reply
    • Currently it’s not possible to delete paytm transaction and recharge history .. but may be in the future there will be option to do this.

      Reply
  2. Plz give me paytm costume care number,that number is not valid which is got me, from internet I have to delete own paytnm account also
    red.
    Sunil Kumar

    Reply
  3. How sign in my account without mobile no beacause it’s blocked. Is there any way to log in by gmail please tell me.

    Reply
  4. My Paytm account got blocked and customer care is not responsing properly. I have shared my bank statement also from which i made all payment for purchase. what should i do now to get my account un-blocked.

    Reply
    • Hi Shruti you can send mail to care@paytm.com to remove your mobile number
      Or you can use forgot password option and then select mobile number
      An OTP will come on your mobile number, then you can make an account on Paytm

      Reply
  5. Dear Sagar, most helpful. My problem is that I have lost the paytm verification code. How do I retrieve it? When I try to start the process afresh I am toldI am already registered. I have only one mobile no.
    Perhaps the best way put, assuming that paytm will not send me a new verification code , is to close my present account and then set up a new account afresh.

    Shall appr Coates your advice. BTW, my mail to care@paytm.com ,sent more than 24 hrs ago, is yet to elicit a response.

    Many thanks

    Rajiva Misra

    Reply
  6. whenever i want to sign up but i get error of already ragister no. soo kindly plzz give suggestion wat i do???

    Reply
  7. Comment: I am not able to change mobail number.
    changing time looks
    your account is regestered as a merchant so mobail can not be changed.

    Reply
  8. I m facing problem from last 4 month to adding money to paytm wallet
    Through net banking service and debit card number.
    I tried to add money through different a/c same error comes that your otp is wrong.
    N your Paytm has been declined by your bank due to invalid card details. Please enter valid details and try again Or contact your bank for any queries

    So I request you to deactivate my accounts
    As I check my card details that were alright and tried to different bank account same problems is been faced by me.

    Reply
  9. I want to delete my paytm account, because I opened account so I close my account account. I can not use my another paytm amount sumit of 1522. Plz help me,n tell me the solution that how will I use my balance money. Thnx

    Reply
  10. I want my paytm account to be deactivated as it is hacked . I fell a trap to some fraud so called paytm employees and have lost a good amount of money .But with 3 rs balance in my account transactions are still going on obviously by the fraudsters.

    24 march ,10 am
    We have successfully sent Rs. 6850.00 to XXXXXXX7677 . Your reference number for this transaction is 8016095758

    24 March ,5 pm
    Rs. 5050.00 has been paid to my allaha by 99XXXX6353. For future reference, wallet transaction id is 8035540374.

    I am getting SMS and emails of these transactions, but I have no connection with them.

    Only uninstalling and reinstalling the app is not a permanant solution to this .

    I want my account to be deactivated as soon as possible.

    Reply
  11. They dont respond any other way to delete your a/c with this fraud company Paytm? They advertise something in the display pic and deliver half of the product and give stupid excuses “its in the display image but not in the description” you moron display image is describing the product visually. If not why would you put the picture? You advertise something and send something else is a case of fraud and usually in cases like this they take unusually long time to get back to you so you cant even return the product. I would suggest take your business else where.

    Reply
  12. No use of writing to care@paytm.com. They say that they do not monitor this email id and simply redirect you to contact help center where no quarry for deactivation of account is listed.

    Reply
  13. I want change my paytm mobile number because my number has been lost so i want change my number but it is not possible bcz of otp

    Reply
  14. Paytm does not accept emails from paying customers anymore. I tried. I got an auto reply telling me to use the app. If you have no smart phone or just don’t want their stupid app, you will be punished.

    Reply
    • True Bank debited an amount of Rs.1000/- 5-2-2018 and they did not refunded as on date after several request through email and twitter.

      Reply
  15. Hi I got much problem due to lost my old mobile number now i couldn’t update kyc and can’t transfer from paytm too rusk please give solution

    Reply
  16. I forgot my paytm password and i want reset it. but i couln’t. i cannot register my e-mail address. I register only my mobile number. can u help me???? I tried to call this number 01203888388 but it says “this number not exist”.

    Reply
  17. Hi,
    I want to delete my account/number from paytm because I have lost my number and i want to delete my number from paytm account and now I am unable to update my aadhar with another number, when I am using my aadhar that time i get message “This aadhar is already updated on another number/account. So please delete my number asap then i will active another paytm number from this aadhar.

    Reply
  18. Hi Team,

    My name is Parth Acharya.

    I have sent the transaction using UPI from my paytm account to wrong account of Bank of india patan branch

    Please help me in this if you can hold the transaction or other way.

    Please find the screenshot of the transaction details.

    Reply
  19. please delete your paytm account officially. They are cheating even after deleting paytm app from your mobile. Don’t link your paytm account with your bank account. I lost my money.

    Reply

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